GesManSys General Terms of Use (GTU)

Introduction

This document constitutes the General Terms of Use (“GTU”) governing your access to and utilization of our services. By accessing and using our platform, you unconditionally accept these GTU. Please read these terms carefully, as they define the relationship between us and establish the conditions for your engagement with our services. Failure to accept these terms constitutes a prohibition on your use of our services.

1. Access to Services

To initiate access to our services, you must complete the registration process, providing accurate and current contact information. This information is essential for the proper processing of your account application. Following submission, our team will conduct a thorough review to ensure compliance with all applicable internal policies and regulatory requirements.

2. Account Activation and Use

Upon verification, your account will be activated and you will be authorized to utilize the core features of our service. Our complimentary service provides access to essential functionalities, including the creation of tickets for reporting issues and submitting requests. These tools are designed to optimize your interaction with our platform and facilitate efficient support.

3. User Commitments

You agree to provide factual, complete, and regularly updated information during the registration process. You are responsible for maintaining the confidentiality of your user account credentials, including your username and password. Any activity conducted through your account is presumed to have been initiated and authorized by you, unless explicitly proven otherwise.

4. Protection of Privacy and Personal Data

We maintain a paramount commitment to safeguarding your privacy. In accordance with our Privacy Policy, all data provided to us is handled with the utmost security and confidentiality.

5. Use of Data to Improve Services

To continuously improve our services, we may analyze certain data, specifically regarding platform utilization patterns, anomaly detection, and opportunities for enhancement. Such analyses are conducted in full compliance with applicable legislation and within the framework of our Privacy Policy.

6. Data Retention

Our company employs a rolling data retention policy. The active functionality of this service is limited to data generated and used within the preceding six (6) months. After this period, all data associated with your service usage is securely and completely purged from our systems to maintain cost-effective storage and minimize operational expenses. We will not share this data with third parties for marketing purposes.

7. Immediate Termination for Illegal Usage

We reserve the right to immediately suspend or terminate your account and any related services if we reasonably believe that you have used our services for any illegal, unlawful, or harmful purpose, or in violation of these Terms of Use or any applicable law. This includes, but is not limited to, activities involving fraud, malicious attacks, harassment, or the distribution of illegal content.

8. Limitation of Liability

Our services are provided “as is” and “as available.” We do not guarantee uninterrupted access or error-free performance. We disclaim all liability for malfunctions, interruptions, data loss, or other anomalies arising from the use of our platform.

9. Intellectual Property

All content presented on our platform (including text, images, logos, and software) is protected by intellectual property laws. Any unauthorized reproduction, representation, modification, or exploitation of this content is strictly prohibited.

10. Modifications to the Terms

We reserve the right to amend these GTU at any time, primarily to ensure compliance with evolving legislation or to enhance our services. Any modifications will be publicly announced on this page, accompanied by a revised update date. You are obligated to regularly review these terms for any changes.

11. Term and Termination

Your account remains active as long as you utilize our services or until terminated by either you or us. In the event of a violation of these GTU, we reserve the right to suspend or terminate your account without prior notification.

12. Contact

For any inquiries or requests for further information, please contact us at info@gesmansys.com.

Date Last Updated : 10 June 2026